1. Introduction

Welcome to YZM Distributors (Pty) Ltd (“we”, “us”, “our”). These Terms and Conditions govern your use of our website www.yzmgroup.co.za (“the Site”) and the purchase of products through our online store.
By accessing the Site, you agree to comply with and be bound by these Terms.

2. Use of the Website

You agree to use the Site for lawful purposes only. You may not misuse, disable, or disrupt the functionality of the Site, including interfering with servers or networks connected to it.

We reserve the right to restrict access to parts of the Site or the full Site at our discretion.

3. Products & Availability

All products displayed on our Site are subject to availability.
We reserve the right to discontinue or change product specifications, pricing, or stock availability at any time without prior notice.

Images are for illustration purposes and may vary slightly from the actual product.

4. Pricing & Payment

All prices listed on the Site are in South African Rand (ZAR) and include VAT unless stated otherwise.

Accepted payment methods may include:

  • Credit/Debit Cards
  • EFT
  • Instant EFT
  • Other secure gateways as displayed at checkout

Orders will not be processed until full payment is received.

5. Order Processing

Once an order is placed and payment is confirmed, you will receive an order confirmation email.
We reserve the right to cancel or reject any order due to:

  • Payment failure
  • Suspected fraud
  • Incorrect pricing
  • Stock unavailability

If payment has been made for a cancelled order, a refund will be issued.

6. Shipping & Delivery

We deliver across South Africa using trusted courier partners.

Delivery timeframes vary based on your location but generally range between 2–5 working days after dispatch.

Shipping costs are calculated at checkout unless a promotion specifies otherwise.

Risk transfers to the customer upon delivery or collection from the courier.

Full details will appear in the Shipping Policy page (I will create this next).

7. Returns, Refunds & Exchanges

If you wish to return a product, you must do so within the applicable return window as outlined in our Returns & Refunds Policy.

We may refuse a return if:

  • The product has been used
  • The product is not in its original packaging
  • The product is damaged due to misuse
  • The return period has expired

Refunds will be processed using the original payment method unless otherwise agreed.

8. User Accounts

Creating an account is optional but recommended for order tracking and faster checkout.

You are responsible for:

  • Maintaining the confidentiality of your login details
  • Ensuring your account information is accurate
  • Any activity under your account

We reserve the right to suspend or terminate accounts that violate these Terms.

9. Intellectual Property

All content on the Site — including logos, text, graphics, product descriptions, and images — is the property of YZM Distributors (Pty) Ltd or its licensors and is protected by South African copyright laws.

You may not reproduce, modify, distribute, or exploit any part of the Site without written permission.

10. Limitation of Liability

To the fullest extent permitted by South African law:

  • We are not liable for indirect, incidental, or consequential damages.
  • We are not liable for losses caused by courier delays, incorrect addresses, or customer negligence.

Your use of the Site is at your own risk.

11. Privacy & POPIA Compliance

We comply with the Protection of Personal Information Act (POPIA).

By using the Site, you consent to the collection and processing of personal information as outlined in our Privacy Policy.

Our Site may contain links to third-party websites. These links are provided for convenience only, and we do not endorse or take responsibility for the content or privacy practices of third-party sites.

13. Changes to Terms

We may update these Terms occasionally.
The latest version will always be available on the Site and will apply immediately once published.

14. Governing Law

These Terms are governed by the laws of South Africa.
Any disputes shall be resolved in South African courts.

15. Contact Information

For any questions regarding these Terms, please contact:

YZM Distributors (Pty) Ltd
Email: info.mynapy@gmail.com
Address: 12 Hudson Rd, Grosvenor, Port Shepstone, 4240
Phone: 066 270 1126